Support

We usually reply within two working days.

Email karahan.harunn@gmail.com and tell us your iPhone model and what happened.

Restore a purchase

Open the App, go to the premium screen and tap Restore Purchases. Use the same Apple ID you bought with.

Cancel a subscription

Settings → [your name] → Subscriptions → Glow Up Skin → Cancel Subscription. You keep premium until the end of the paid period.

Refunds

Purchases go through Apple. Request a refund at reportaproblem.apple.com.

The scan says to see a dermatologist

The App found something a skincare routine shouldn’t handle, so it keeps your plan gentle. The scan is not a diagnosis. Please see a professional.

Delete my data

Your photos, scans and plan live only on your iPhone. Deleting the App deletes them. See the Privacy Policy for analytics.